Recovery Access Specialist
virtual vocationsDenver, CO
Recovery Access Specialist
L3
virtual vocationsDenver, COtoday
Occupations
Substance Abuse and Behavioral Disorder CounselorsMental Health and Substance Abuse Social WorkersSocial and Human Service AssistantsIndustries
Outpatient Mental Health and Substance Abuse CentersOther Individual and Family ServicesResidential Mental Health and Substance Abuse FacilitiesServing as the first touchpoint for all members in the intake process, the full-time Recovery Access Specialist will manage incoming calls, provide educated responses to inquiries, and initiate client assessments while working Monday through Friday from 10:00 am to 6:00 pm EST.
Key responsibilities:
Answer all calls warmly and efficiently, demonstrating knowledge of organizational criteria for prospective and current members
Initiate client Biopsychosocial Assessments using motivational interviewing techniques and schedule initial intake appointments
Facilitate a positive client experience by coordinating intake processes and addressing client needs effectively
Required qualifications:
High school diploma or equivalent required; Associate's degree preferred
Minimum 1-year experience in human services, healthcare, or customer service roles
Access to reliable internet and telephone services with specified bandwidth requirements
Must meet pre-employment requirements, including background screening and possible health screenings
Strong customer service orientation and ability to communicate effectively over the phone
Apply now (opens in a new tab)
Level
JuniorL3
Location
Denver, CO
Occupation
Substance Abuse and Behavioral Disorder Counselors
Industry
Outpatient Mental Health and Substance Abuse Centers
Posted
today
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