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Reports to : Service Delivery Manager.. The structured cabling/VOIP technician will oversee the installation, repair, and maintenance of cable systems and associated hardware. This position also includes a high level of responsibility in managing project documentation, vendor relations, and customer communications. Leading pre-sales consultations with Sales Representatives, participating in meetings to assess customer requirements, and providing expertise in developing proposals and scopes of work. HS Diploma and 5+ years of experience in structured cabling and VOIP systems with progressively responsible roles.