INFORMATION TECHNOLOGY ASSOCIATE (537220) — Desktop Support and Asset Management Specialist

Information Technology Associate (537220) — Desktop Support and Asset Management Specialist The Department of FISCal is looking for an Information Technology Associate (ITA) to join our Desktop Support team! In this role, you'll provide essential technical support to keep our department running smoothly. You'll troubleshoot hardware and software issues, configure and maintain desktops, laptops, and mobile devices, support virtual desktop environments, and assist employees with a variety of Information Technology (IT) needs. You'll also play a key role in IT asset management, system upgrades, and identifying opportunities to improve technology and enhance the user experience. This is a great opportunity to expand your technical skills, work with a variety of technologies, and make a meaningful impact by supporting the systems and services that help FI$Cal fulfill its mission. So, if you're a tech-savvy problem solver who enjoys collaborating with others and delivering excellent customer service, we encourage you to apply and take the next step in your IT career with FI$Cal! You will find additional information about the job in the Duty Statement. At FI$Cal, we are compliant with the Governor's Executive Order, N-22-25, with a default minimum of four in-person days per work week. In-office attendance is mandatory on designated days and is subject to change. Our office is located at 2000 Evergreen Street, Sacramento, California 95815. Candidates residing outside of California are welcome to interview, but proof of California residency is required before appointment. Please note, relocation and commute expenses are the responsibility of the employee. This position requires prolonged sitting in an office-setting environment with the use of a personal computer. Employees must demonstrate a commitment to maintain a working environment free from discrimination and sexual harassment. All staff must maintain regular, consistent, predictable attendance, maintain good working habits and adhere to all policies and procedures. Applicants must be authorized to work in the United States at all times during their employment with the Department of FISCal. The Department of FISCal does not sponsor visas, utilize E-Verify for employment authorization/certification purposes, or participate in the Science, Technology, Engineering, and Math Optional Practical Training (STEM OPT) extension program. Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 11/9/2026 Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application PackagesYou may submit your application and any applicable or required documents to: Department of FISCal Human Resources Office Attn: Hiring and Talent Strategy 2000 Evergreen Street Suite 120 Sacramento, CA 95815 Address for Drop-Off Application PackagesYou may drop off your application and any applicable or required documents at: Department of FISCal Human Resources Office Hiring and Talent Strategy 2000 Evergreen Street Suite 120 Sacramento, CA 95815 08:00 AM - 05:00 PMThe following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. EEO Contact: FI$Cal - EEO Officer (916) 576-5081 ReasonableAccommodation@fiscal.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.