Remote Customer Care & Retention Specialist

Cogeco Connexion Inc. is seeking a Customer Care Agent for a 40-hour virtual role based in Ontario. You will deliver exceptional customer service to oxio customers, assist with inquiries, and promote products and services while maintaining high satisfaction and KPIs. You will collaborate with internal teams, navigate a Windows environment, and utilize Google Suite to manage inquiries and process orders. The role requires strong communication and a customer-obsessed attitude.