Remote Customer Retention Specialist
directvDenver, CO
Remote Customer Retention Specialist
L3
directvDenver, COtoday
Occupations
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales and Related Workers, All OtherIndustries
Telemarketing Bureaus and Other Contact CentersMedia Streaming Distribution Services, Social Networks, and Other Media Networks and Content ProvidersWired Telecommunications CarriersDIRECTV is hiring a Customer Service Representative focused on retention to support customers remotely. You will engage in empathetic, consultative conversations to keep services active, resolve issues, and improve processes from a home office. The role requires 6 months to 1 year of CSR experience, comfort with Windows, and reliable home internet. You'll operate in a fast-paced virtual environment with regular shifts and possible overtime.
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Level
JuniorL3
Location
Denver, CO
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
today
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