Remote Solutions Engineer (Tier 2) SQL & Customer Escalations

Point of Rental Software is seeking a Support Solutions Engineer to tackle Tier 2 cases and drive rapid resolutions for rental businesses. You will diagnose issues, run data queries, and mentor Tier 1 staff while collaborating with Product and Development. This full-time, 100% remote role offers strong problem-solving opportunities, a focus on customer advocacy, and a chance to impact production systems across customers nationwide.