Network Administrator
Network Administrator
L5
Occupations
Network and Computer Systems AdministratorsComputer Network Support SpecialistsComputer Network ArchitectsIndustries
Computer Systems Design ServicesComputer Facilities Management ServicesComputing Infrastructure Providers, Data Processing, Web Hosting, and Related Services- Act as first-line support for network-related incidents, outages, and break/fix issues.
- Monitor network health and performance, responding to alerts and service disruptions.
- Troubleshoot and resolve LAN, WAN, and wireless connectivity issues.
- Support and maintain Fortinet firewalls, switches, and wireless access points.
- Assist with configuration changes, firmware updates, and routine maintenance tasks.
- Escalate complex issues to Network Engineers as appropriate, providing clear documentation and diagnostics.
- Assist in maintaining accurate documentation of network configurations, changes, and procedures.
- Follow security best practices and change management processes for all network activities.
- Collaborate with IT infrastructure, security, and operations teams to resolve issues efficiently. Supervision of Personnel
- This position does not have any supervisory responsibilities.
- RequiredBachelor’s degree in Information Technology, Computer Science, or equivalent practical experience.5+ years of experience in network administration or network support roles.
- Hands-on experience supporting Fortinet technologies (firewalls, switches, wireless).Experience troubleshooting LAN, WAN, and wireless network environments.
- Solid understanding of enterprise wireless networking concepts and support.
- Experience with network monitoring and ticketing systems.
- Strong troubleshooting, problem-solving, and documentation skills.
- Ability to work independently on incidents while following escalation procedures.
- Strong communication skills with both technical and non-technical stakeholders.
- Willingness to learn new technologies and stay current with emerging network technologies
- Demonstrated ability to be a reliable, collaborative teammate who supports peers, communicates effectively, and contributes positively to the network team’s success.
- Demonstrated willingness to learn new technologies, processes, and best practices, and to continuously improve technical skills
- CCNA, nseX, CompTIA Network+Experience with Service
- Now and Jira ticketing systems
- Experience supporting multi-site enterprise networks.
- Familiarity with basic cloud networking concepts (Azure or similar).Experience working in a manufacturing or industrial environment. Location
- The position is fully remote, but may require up to 10% travel to IEM facilities, supplier sites, compliance audits or conferences. Qualified candidates must be willing to work normal business hours that align with the Pacific Time zone.
Level
SeniorL5
Location
Augusta, GA
Occupation
Network and Computer Systems Administrators
Industry
Computer Systems Design Services
Posted
today
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