Head of Customer Success & Growth

Smarty is seeking a Vice President of Customer Success to lead our Customer Success organization, owning every post-sale relationship. You will build a team, partner with Sales, Product, Engineering, and Marketing, and drive growth through a scalable operating model, measurable retention, renewal, and expansion goals. This is a full-time, onsite role based in Orem, Utah. You will design onboarding and renewal strategies, manage risk, and ensure high customer health while guiding CS programs,