Mississippi Licensed Customer Agent

Key responsibilities: Provide both basic and complex operational and customer support to administrators, agents, brokers, and policyholders Effectively communicate via telephone, chat, or email with various internal or external channels Prepare quotes and bind coverage for insurance products, ensuring alignment with customer needs

Required qualifications: High school diploma; Property & Casualty license preferred but required within the first 3 months of employment 0+ years of related experience or equivalent education and experience Experience in a contact center and/or personal lines preferred Knowledge of personal and/or commercial P&C insurance preferred Ability to follow procedures as outlined by management