Leading the administration and servicing of high net-worth private and institutional clients, the full-time remote GCM Client Administrator IV will manage client relationships, process transactions, and support senior account relationship managers while ensuring compliance with corporate policies.
Key responsibilities:
Oversee client relationships and make recommendations for the design and administration of corporate trust accounts
Assist senior account representatives in revenue-generating activities and manage daily implementation of client strategies
Serve as the primary point of contact for clients, resolving inquiries and enhancing the client experience
Required qualifications:
Bachelor's degree and a minimum of 2 years' relevant work experience with direct client contact, or a combined minimum of 6 years' higher education and/or work experience
Strong focus on customer service and satisfaction
CCTS (Certified Corporate Trust Specialist) certification preferred if corporate trust focus
Experience in a team environment with strong interpersonal skills
Advanced analytical ability and knowledge of corporate policies and procedures