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Head of Customer Recovery & Retention

L7

cloudbedsDenver, COyesterday

Occupations

Computer and Information Systems ManagersSales ManagersLodging Managers

Industries

Computer Systems Design ServicesOther Computer Related ServicesComputing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
Cloudbeds is seeking a Manager, Customer Recovery to lead a specialized team focused on retaining at-risk accounts and transforming frustration into loyalty. You will orchestrate the Fire-Team, drive proactive rescue operations, and work cross-functionally with Product, Engineering, Support, and Sales to restore trust and prevent churn. This remote role centers on mid-market and SMB recovery motions. You bring 5+ years in Customer Success and 2+ years of people leadership, with demonstrated
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Apply now (opens in a new tab)

Level

ManagerL7

Location

Denver, CO

Occupation

Computer and Information Systems Managers

Industry

Computer Systems Design Services

Posted

yesterday

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