Outbound Enrollment Agent

Outbound Enrollment AgentFive Star SolutionsUnited StatesFull timeRemoteUSD 16 – 16 Apply by Dec 20, 2026

benefits* and enrollment opportunities clearly* Address common questions and objections while keeping the conversation focused on enrollment* Navigate Salesforce CRM and other required systems while speaking with members* Reference general health or prescription-related information already provided in the system without independently collecting sensitive health information* Document call outcomes and enrollment activity accurately* Meet established quality, productivity, and enrollment goals* Protect member information and follow all required privacy and compliance procedures* Qualifications Previous outbound calling, call center, customer service, sales, or enrollment experience preferred* Strong verbal communication and active listening skills* Comfortable following a structured script while maintaining a natural conversation* Ability to confidently handle questions, hesitation, and objections* Professional, patient, and empathetic communication style* Comfortable working with CRM systems and multiple computer applications* Strong attention to detail and accurate documentation skills* Ability to work independently in a remote environment* Reliable attendance and a strong commitment to meeting performance expectations* Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers* Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program* Originally posted on Himalayas