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Senior Associate, Service Delivery

L5

virtual vocationsDenver, CO4 days ago

Occupations

Social and Human Service AssistantsCompensation, Benefits, and Job Analysis SpecialistsDispatchers, Except Police, Fire, and Ambulance

Industries

Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesOffice Administrative Services
To support client implementations and enhance service delivery, the remote Senior Associate, Service Delivery will maintain client benefits websites, provide advanced operational support, and document processes while embodying the company's core values.
Key responsibilities: Resolve client inquiries and issues, ensuring timely responses and proactive communication Support the configuration and maintenance of client benefits websites, including quality assurance testing Deliver training and presentations to clients, facilitating engagement and understanding of products and processes
Required qualifications: Bachelor's degree or equivalent combination of education and experience 3+ years of experience in benefits administration, including support for benefits administration platforms 3+ years of experience in a client services role 2+ years of project management experience Hands-on experience with benefits administration systems and a solid technical background
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Apply now (opens in a new tab)

Level

SeniorL5

Location

Denver, CO

Occupation

Social and Human Service Assistants

Industry

Administrative Management and General Management Consulting Services

Posted

4 days ago

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