Sr Field Service Technician

Overview: Recognized by Clarivate, Forbes, the Human Rights Campaign, and Military Friendly® for innovation, workplace excellence, inclusion, and veteran support. A global building automation and industrial technology company with 100+ years of history, 25,000+ patents, and 7,000+ engineers, operating across 70+ countries and 4 major business areas. Its technologies support industries including buildings, manufacturing, healthcare, data centers, and utilities worldwide.

Benefits: 401(k) match: Employer matches 87.5% of the first 8% of eligible pay, up to 7% of base salary; generally fully vested after 3 years. Education support: Up to $5,250/year for eligible undergraduate programs and $7,500/year for graduate programs. Paid parental leave: 8 weeks (40 business days) for birth, adoption, or foster-care placement.

Paid time off: 56 hours of paid sick time annually, plus vacation and 12 paid holidays. Health coverage: Medical, dental, and vision plans, including an HSA-eligible medical option and 100% in-network preventive care.

HSA & FSA: Tax-advantaged accounts for eligible healthcare, dental, vision, and dependent-care expenses. Disability coverage: Short-Term Disability provides 100% of base pay for up to 8 weeks, then 70% through week 26; Long-Term Disability provides 60% of base pay after Short-Term Disability. Employee support: Company-paid with 8 sessions per issue per year, plus health and wellness resources. Employee support: Company-paid Employee Assistance Program with 8 sessions per issue per year, plus health and wellness resources. Insurance & discounts: Company-paid basic life insurance of 1× annual base pay, Accidental Death & Dismemberment coverage, Business Travel Accident Insurance, and employee discounts. Benefits may vary by location, position, employee classification, and eligibility.

Qualifications: 2+ years technical knowledge of electronic, mechanical experience. Experience using diagnostic tools and service management software tools and schematic drawings. Valid driver's license. Must be willing and have the ability to travel 70% to 80% to customer sites domestically and occasionally internationally.

Responsibilities: Perform testing, maintenance, and preventative maintenance of combustion systems and equipment at customer sites. Identify and resolve technical issues to ensure safe system performance, efficiency and reliability. Provide technical support and guidance to customers in the field. Document service activities and maintain accurate records of work performed. Collaborate with cross-functional teams to support continuous improvement and customer satisfaction initiatives.