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Field Service Technician OH

L3

teamsoftNorth Randall, OH7 days ago

$22/hr

Occupations

Installation, Maintenance, and Repair Workers, All OtherElectrical and Electronics Repairers, Commercial and Industrial EquipmentElectrical and Electronic Engineering Technologists and Technicians

Industries

Electronic and Precision Equipment Repair and MaintenanceCommercial and Industrial Machinery and Equipment Repair and MaintenanceFacilities Support Services
Title: Field
ServiceTechnician Location: North Randall, OH Duration:
Long-Term: Contract Pay:$22/hr.onW2 ROLEDESCRIPTIONRepresentstheorganizationtocustomersbyprovidinginformation, respondingtoinquiriesortroubleshootingproductproblems.
Typicallyreportstoa: SupervisororManager. LevelIIemployeeshaveagoodunderstandingoftheday-to-dayjobrole, canapplytheirexperiencetomorecomplicatedtasksandworkunderlimitedsupervision, thoughdecision-makingisstillnotrequiredastheygenerallyfollowexistingprocessesandprocedures. MINIMUMREQUIREMENTS HSDiploma, GED, orequivalentexperiencerequired, plus1to2yearsofrelatedexperience. ROLESNAPSHOTProvidesoperational, maintenanceandnetworkingsupportforcustomersthroughproductandcustomerskillsknowledge. Workscloselywith ServiceManagersandotherTechnicianstoprovidethebasicsupportwithseamlesstechnicalexpertiseofCanonSolutionsAmericasupportedproductsinaccordancewiththecurrentServiceandPartsStandards. KEYRESPONSIBILITIES-Diagnosesbasicmechanical, software, networkandsystemfailures, usingestablishedprocedures. -Servicesand RepairsdesignatedequipmenttoCanonstandardsandspecifications. -Workingknowledgeandaptitudeofmultipleproductgroups. Thisincludesbasicaspectsoftroubleshootinganddiagnostics. -Meetscustomerdemandsbyprovidingefficient, responsiveandaccurate Field/Shop/on-sitemaintenance. -Properlymaintainsalltechnicalinformation, FSRs, Expense Reports, and Canonpropertyassigned. -Maintainsalltechnicalinformationand Canonpropertyassignedandprovidesdirectiontolessseniortechnicians. -Providesthesolutionsofescalatedtechnicaland/orcustomerservice-relatedproblemareasforanyterritoryrequested. OTHEREXPECTATIONS(includingfieldofeducation, motorvehicle, travel, OT)-Associatesdegreeinelectronicsorelectricalengineeringcapacityfromanaccreditedcollegeortechnicalschoolorequivalentexperience. -Possessabasicunderstandingofinternetenvironments. Successfulcompletionofthe120-dayintroductoryperiodandcompletionofthePDIFnewhireclass. -Requiressometravel(validdriver'slicenseandacceptabledrivingrecordnecessary. -Requiredtotakeallnecessarystepstoobtainsecurityand/orotherclearancesrequiredbycustomerstoenterthecustomerspremises. PPSOnly:-Mustbeabletoworkina24x7environment, performshiftworkanddoon-callrotations. PHYSICALDEMANDS&WORKENVIRONMENT(includingbending, twisting, listing, orhandlingofbiologicalmaterialsorwaste)-Mustbeabletolift50lbsandbeinamobileactivitymorethan 50%ofthetime(walking, standing, stooping/kneeling). Team SoftisanEqualOpportunityEmployer. Wedonotdiscriminateonthebasisofrace, color, religion, sex(includingpregnancy, sexualorientation, andgenderidentity), nationalorigin, age, disability, geneticinformation, oranyotherprotectedstatusunderfederal, state, orlocallaw. Wearecommittedtofosteringadiverseandinclusiveworkplace.
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Level

JuniorL3

Salary

$22/hr

Location

North Randall, OH

Occupation

Installation, Maintenance, and Repair Workers, All Other

Industry

Electronic and Precision Equipment Repair and Maintenance

Posted

7 days ago

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