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Remote Account Representative

L3

virtual vocationsDenver, COtoday
To support patients in managing their financial responsibilities, the full-time Remote Account Representative will engage in empathetic conversations, provide payment options, and handle a high volume of calls while working from home.
Key responsibilities: Assist patients in understanding their accounts and offer suitable payment solutions Manage a high volume of inbound and outbound calls while accurately documenting interactions Meet performance goals with ongoing support and coaching
Required qualifications: 1+ year of experience in a call center, customer service, billing, or collections Basic knowledge of medical terminology is preferred Ability to navigate sensitive conversations and build trust with patients A reliable and detail-oriented work style Must reside in specific states including FL, GA, MO, NE, NC, SC, TN, or VA
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Apply now (opens in a new tab)

Level

JuniorL3

Location

Denver, CO

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

All Other Miscellaneous Ambulatory Health Care Services

Posted

today

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