Remote Customer Service Manager | Lead & Elevate Support
splash financialNew York, NY
Remote Customer Service Manager | Lead & Elevate Support
L5
splash financialNew York, NY9 days ago
Occupations
First-Line Supervisors of Personal Service WorkersFirst-Line Supervisors of Office and Administrative Support WorkersPersonal Service Managers, All OtherIndustries
Telemarketing Bureaus and Other Contact CentersOther Activities Related to Credit IntermediationCustom Computer Programming ServicesSplash Financial, Inc. is seeking an experienced supervisor to manage a remote customer service team.
You will supervise and support representatives to maintain high service standards, handle escalated issues, and drive customer satisfaction. You will monitor performance, review service metrics, and implement process improvements while leading with strong communication, leadership, and problem-solving skills.
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Level
SeniorL5
Location
New York, NY
Occupation
First-Line Supervisors of Personal Service Workers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
9 days ago
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