Client Services Strategy Lead
intappBrooklyn, NY
Client Services Strategy Lead
L7
intappBrooklyn, NYtoday
Occupations
General and Operations ManagersProject Management SpecialistsBusiness Operations Specialists, All OtherIndustries
Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesMarketing Consulting ServicesOverview:
In this role you partner with the Client Services leadership to translate vision into multi-year roadmaps and operational plans. You will manage executive materials and the Client Services transformation plan, coordinating cross-functional initiatives. You drive strategic alignment with finance, legal, marketing, IT, Sales, and Product & Engineering, and deliver concise, executive-ready insights. This position offers exposure to executive decision-making and organizational transformation within a collaborative, growth-minded culture. Compensation / Benefits professional development reimbursement modern open offices complimentary lunches and stocked kitchens wellness and flexible time off programs family-formation benefits and support paid volunteer time off and donation matching
Responsibilities:
Translate vision into multi-year roadmaps and operational plans for Client Services Strategy Create and manage executive and team presentations for SVP CS and leadership, including Board materials Own and manage the overall Client Services transformation plan, tracking progress, risks, and outcomes Develop project architecture with charters, milestones, risk mitigation, decision logs, and retrospectives Facilitate strategic alignment across Finance, Legal, Marketing, IT, Sales, and Product & Engineering Lead strategic research, benchmarking, and process design initiatives to solve complex challenges Synthesize data, market trends, and organizational sentiment into executive-ready memos and recommendations Act as an agile problem-solver to lead high-priority, emerging projects
Key requirements:
Bachelor's degree in Business, Operations, Communications, or related field 4+ years in strategic program management, management consulting, corporate strategy, or business operations Advanced proficiency in Microsoft 365 (PowerPoint, Excel, Word, Teams) with ability to create executive-ready presentations and data models Exceptional written and verbal communication skills for executive audiences Superior organizational skills, analytical thinking, and cross-functional priority management in a fast-paced environment High emotional intelligence, discretion, and executive presence with confidential/high-stakes matters strategic thinking program management cross-functional collaboration Microsoft 365 (PowerPoint, Excel, Word, Teams) Asana Jira
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Level
ManagerL7
Location
Brooklyn, NY
Occupation
General and Operations Managers
Industry
Administrative Management and General Management Consulting Services
Posted
today
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