Senior Director of Customer Education
virtual vocationsDenver, CO
Senior Director of Customer Education
L7
virtual vocationsDenver, COtoday
Occupations
Training and Development ManagersTraining and Development SpecialistsInstructional CoordinatorsIndustries
Professional and Management Development TrainingEducational Support ServicesAll Other Miscellaneous Schools and InstructionTo support the growth of AbsenceSoft University, the full-time Senior Director of Customer Education will set the strategy for training and certification programs, manage a small team, and directly contribute to course content while working remotely.
Key responsibilities:
Set the strategy and content roadmap for AbsenceSoft University, developing courses and certifications
Manage the end-to-end certification program, including exam design and compliance-sensitive training material
Collaborate with internal teams to ensure training content aligns with current leave and accommodations laws
Required qualifications:
7+ years of experience in customer education, training, or learning and development, with team management experience
Proven track record of building or scaling a training or certification function in a B2B SaaS or technology environment
Hands-on experience with learning management systems and their integration with CRM platforms
Depth of knowledge in leave and accommodations compliance, with relevant certifications or experience
Strong communication skills, with a proactive approach to raising risks or delays
Apply now (opens in a new tab)
Level
ManagerL7
Location
Denver, CO
Occupation
Training and Development Managers
Industry
Professional and Management Development Training
Posted
today
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