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Assistant Store Manager (Fashion Valley)

L4

jaxxonSan Diego, CAtoday

$27.00 to $31.00 per hour

Assistant Store Manager, Fashion Valley
Location: Fashion Valley, San Diego, CA (onsite, in store)
Type: Full-time, hourly (non-exempt)
Reports to: Store Manager
Pay range: $27.00 to $31.00 per hour, plus eligibility for a monthly store performance bonus Why JAXXONJAXXON is one of the fastest-growing men's jewelry and accessories brands in the world: premium chains, watches, and accessories sold directly to customers, backed by a media universe and a roster of athletes and creators. We're opening stores in Southern California, and our stores are where the brand comes to life.
The role: The Assistant Store Manager is the Store Manager's second in command and the senior leader on the floor whenever the Store Manager is out. You set the service pace, coach in the moment, help drive the store's numbers, and own the operational disciplines that keep a high-value jewelry store running clean, while still selling and clienteling alongside the team. This role is a deliberate step in JAXXON's Store Manager pipeline: you are expected to learn and carry real accountability for the team, the business, and the operation, not only for the floor.
What you'll do: The duties listed in this section are the essential functions of this position. They are performed with or without reasonable accommodation. JAXXON engages in a good faith interactive process with qualified individuals with disabilities and with employees who need accommodation for a sincerely held religious belief. Lead the floor Run the floor on shift: assign zones, set the service pace, model clienteling, and lead as the senior person present. Deliver premium, personalized service and styling, and sell and clientele alongside the team. Handle customer escalations and service recovery with sound judgment. Support store events, vendor partners, and community activations. Team development and culture Partner with the Store Manager to develop associates and Key Holders, identify growth opportunities and future leaders, and build the store's internal bench. Coach associates and Key Holders in real time on selling, styling, product, and the business. Help maintain a positive, high-performing store environment that reflects JAXXON's culture and values. Business performance Understand and help drive store KPIs, including sales, conversion, AOV, UPT, traffic, and clienteling. Speak to store performance credibly: know where the store stands, identify the opportunity, and lead the team toward daily and weekly goals. Performance management Support documented coaching and performance conversations in partnership with the Store Manager. Reinforce expectations consistently across the team and follow up on opportunities identified by the Store Manager.
Inventory:
  • Support inventory scheduling and execution, and help deliver accurate inventory results.
  • Support investigation of discrepancies and escalate findings to the Store Manager.
  • Ensure inventory movements are properly documented and processed, including damages, recalls, partnership and promotional giveaways, employee uniforms, employee giveaways, and other product movement outside standard customer transactions.
  • Scheduling and payroll
  • Support timely and accurate scheduling and appropriate store coverage.
  • Support timekeeping and payroll review, including labor management and accurate records.
  • Support compliance with California meal and rest period requirements on every shift you lead.
  • Operations, safety, and loss prevention
  • Own opening and closing routines, cash handling, drawer counts, deposits, and POS integrity; keep the store audit ready.
  • Maintain visual and brand standards throughout the shift.
  • Partner on loss prevention: floor awareness, securing high-value merchandise, and incident response. You are never expected to physically confront or detain.
  • Follow all store safety procedures, including the IIPP and WVPP.Acting store leadership
  • When the Store Manager is unavailable, assume responsibility for the store's team, business performance, customer experience, and operational execution, not only floor leadership.
  • Make and communicate decisions within your authority, and escalate promptly and clearly when a decision belongs to the Store Manager or above.
  • Physical presence on the sales floor
Physical presence on the sales floor is an essential function of this role. This position requires standing, walking, and moving continuously throughout the shift, typically eight hours or more, in order to lead the floor as the senior person present, set and hold the service pace, coach in the moment, engage customers on approach, and maintain line of sight on secured high-value merchandise. Work is performed while moving between the sales floor, display cases, styling areas, stockroom, and back of house rather than at a single fixed station. The role also requires frequent reaching, bending, and kneeling, occasional ladder or step stool use, fine hand dexterity to handle jewelry and operate the point of sale system, and the ability to lift and carry up to 50 lbs. Other duties, responsibilities, and activities that are marginal to this position may be assigned and may change at any time, with or without notice. Assignment of marginal or other duties does not change, expand, or replace the essential functions identified above.
What we're looking for: RequiredRetail experience with keyholder or shift-lead responsibility (premium, jewelry, or specialty a plus).Strong selling and clienteling ability plus operational discipline (cash, open and close, compliance).Ability to speak to retail KPIs and lead a team toward daily and weekly goals. Coaching instinct and sound judgment on escalations and loss prevention. Able to stand, walk, and move on an active sales floor for the full duration of a shift, typically eight hours or more. Open and flexible availability based on the needs of the business, including opening and closing shifts, evenings, weekends, holidays, inventory counts, store events, product launches, and peak selling periods.
Preferred: Experience supporting scheduling, payroll review, or inventory execution. Experience supporting events or activations. Knowledge of California retail wage and hour basics.
Working conditions: Onsite, retail floor. Non-exempt and overtime eligible; California meal and rest periods apply; any bag or loss-prevention check is paid on-the-clock time; cash shortages are never deducted from pay. Company-furnished uniform and JAXXON pieces at no cost. All physical requirements described above are performed with or without reasonable accommodation, and reasonable accommodations are available for qualified individuals with disabilities. Employment terms Monthly store performance bonus. Full time store team members are eligible for a monthly bonus tied to overall store performance. Employment is at-will. Must be legally authorized to work in the United States. Subject to a background check completed after a conditional offer, using an FCRA and ICRAA compliant process, consistent with the California Fair Chance Act. Full-time team members are eligible for benefits. Must be 18 or older. JAXXON is an equal opportunity employer and complies with the California Fair Chance Act. Reasonable accommodations are provided for qualified individuals with disabilities and for sincerely held religious beliefs. The pay range stated above is the pay scale JAXXON in good faith reasonably expects to pay for this position at the time of posting, as required by California SB 1162.Apply here on LinkedIn with your resume, or apply directly at jaxxoncareers.com. Want to share your Instagram handle? You can add it (optional) on the careers site application.
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Level

MidL4

Salary

$27.00 to $31.00 per hour

Location

San Diego, CA

Occupation

First-Line Supervisors of Retail Sales Workers

Industry

Clothing and Clothing Accessories Retailers

Posted

today

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