Guest Experience Specialist - Reservations & Service

José Andrés Group in New York is seeking a Guest Relations Associate to manage reservations, guest communications, and on-site guest experiences across multiple platforms. You will coordinate with host and management teams to optimize seating, provide restaurant information, and support revenue goals within capacity guidelines. The role requires 1–2 years of relevant experience, comfort with Google Suite and reservation systems such as OpenTable, and the ability to work calmly under pressure.