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Customer Service Representative

L3

lhhHamilton, OHtoday

$19.00 - $20.00 per hour

Occupations

Customer Service RepresentativesReceptionists and Information ClerksOffice Clerks, General

Industries

Temporary Help ServicesEmployment Placement AgenciesTelemarketing Bureaus and Other Contact Centers
Customer Service Representative
Location: Cincinnati, Ohio
Pay: $19–$20 per hour
Shift: 1st Shift
Employment Type: Contract-to-Hire
LHH Recruitment Solutions is seeking a Customer Service Representative for our client in Cincinnati, Ohio. This contract-to-hire opportunity is ideal for someone who enjoys helping customers, resolving questions, and working in a fast-paced professional environment.
Responsibilities:
  • Respond to customer inquiries by phone and email
  • Provide friendly, professional, and timely customer service
  • Assist customers with questions regarding orders, accounts, products, or services
  • Research customer concerns and provide appropriate solutions
  • Enter and update customer information accurately in company systems
  • Document customer interactions and follow-up activities
  • Coordinate with internal departments to resolve customer issues
  • Process customer requests and maintain accurate records
  • Follow up with customers as needed to ensure issues are resolved
  • Perform additional administrative and customer support duties as assigned
Qualifications:
  • 0–3 years of customer service, call center, administrative support, or related experience preferred
  • Entry-level candidates with strong communication and customer service skills are encouraged to apply
  • Strong verbal and written communication skills
  • Comfortable communicating with customers over the phone and through email
  • Basic Microsoft Office and computer skills
  • Strong attention to detail and organizational skills
  • Ability to multitask and manage multiple customer requests
  • High school diploma or equivalent
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements
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Apply now (opens in a new tab)

Level

JuniorL3

Salary

$19.00 - $20.00 per hour

Location

Hamilton, OH

Occupation

Customer Service Representatives

Industry

Temporary Help Services

Posted

today

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