Senior Program Manager (Seattle)
$66.35 - $86.06 per hour
Apply now (opens in a new tab)Senior Program Manager (Seattle)
L7
$66.35 - $86.06 per hour
Occupations
Project Management SpecialistsGeneral and Operations ManagersBusiness Operations Specialists, All OtherIndustries
Administrative Management and General Management Consulting ServicesCustom Computer Programming ServicesProcess, Physical Distribution, and Logistics Consulting Services- Process Improvement & Standardization
- Identify inefficiencies and design scalable SOPs across fleet, safety, compliance, and maintenance workflows
- Simplify and modernize manual or inconsistent processes (e.g., inspections, audits, incident management, maintenance cycles)
- Ensure processes are practical, audit-ready, and consistently adopted across locationsKPI & Performance Management
- Define and implement KPIs across key areas (fleet utilization, safety performance, compliance adherence, maintenance reliability)
- Build dashboards and reporting frameworks to track performance at site, regional, and company levels
- Establish performance cadences (weekly/monthly) to drive accountability and continuous improvement
- Cross-Functional Program Leadership
- Own and drive high-impact initiatives across Operations, Fleet, Safety, Finance, and Product
- Align stakeholders, clarify ownership, and improve cross-functional workflows
- Act as the central connector to unblock issues and ensure progress
- Execution & Continuous Improvement
- Drive disciplined execution with clear milestones, timelines, and measurable outcomes
- Identify risks—especially in safety and compliance—and implement mitigation plans
- Conduct post-implementation reviews and continuously refine processes
- Change Management & Adoption
- Lead rollout and adoption of new processes, tools, and KPI frameworks
- Influence stakeholders from frontline operators to senior leadership
- Ensure solutions are embedded into daily operations and sustained over time
- What You Bring To Zūm:5–10+ years of experience in operations, program management, or process improvement in a fast-paced environment
- Background in consulting, strategic finance, logistics, manufacturing, or related operational environments
- Proven track record of leading complex, cross-functional initiatives from problem definition through execution
- Strong communication skills with experience presenting to senior leadership
- Analytical mindset with the ability to translate data into insights and actionable decisions
- Demonstrated ability to improve efficiency, safety, compliance, and cost performance
- High ownership with the ability to operate independently and manage competing priorities
- Experience building KPI frameworks, dashboards, and performance management cadences
- Advanced Excel skills (Pivot Tables, VLOOKUPs); SQL preferred
- Experience in transportation, fleet operations, safety, compliance, or tech-enabled operations is a plus
- Bachelor’s degree required; MBA or relevant advanced degree is a plus
Level
ManagerL7
Salary
$66.35 - $86.06 per hour
Location
Seattle, WA
Occupation
Project Management Specialists
Industry
Administrative Management and General Management Consulting Services
Posted
today
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