Production Support Engineer - Trade Ops & AI-Driven Automation

Publicis Sapient in Boston is seeking a Production Support Analyst for Trade Operations applications within a Financial Services client. You will learn the end-to-end trade lifecycle, including trade matching, settlement, and integrations with vendors and custodians, while supporting mission-critical applications and driving operational excellence. Responsibilities include production support, troubleshooting, root cause analysis, coordinating across teams, and acting as incident lead.