Head of Account Management — Scale High-Touch B2B SaaS

Clasp is seeking its first dedicated Account Management Lead to own our most important client relationships and lay the foundation for AM at scale. You will crash through our core implementations, shadow current managers, and take ownership for top clients within 90 days. As we grow, you will hire and mentor the AM team, define playbooks, dashboards, and health metrics, and evolve from player-coach to Head of Account Management while driving strategic collaboration with client executives and