Senior CX Automation Engineer AI-Powered Ops Leader

Quo is seeking a Senior Operations Engineer, CX to design, build, deploy, and improve technology-enabled systems that accelerate customer experience operations. This role is a hands-on builder and operator, sitting at the intersection of CX, Operations, Product, Engineering, and Data. You will independently lead high-impact initiatives from discovery through launch, measure outcomes, and iterate. You'll design AI-enabled tools and workflows, translate policies into system logic, and collaborate