Home Health Care Coordinator – Healthcare Staffing

Action Health Staffing seeks a Health Service Manager to coordinate and oversee patient care across home care and clinical settings. You’ll manage care plans, schedule and support field caregivers, and serve as the key link between clients, families, and providers. In this collaborative, caregiver-focused role, you’ll ensure high-quality, compassionate care while maintaining accurate documentation and regulatory compliance. Enjoy flexible schedules, varied assignments, strong office support, and the opportunity to impact patients’ lives across North Carolina. Coordinate and manage patient care services across home care and clinical settings for assigned clients Serve as primary liaison between patients, families, caregivers, and healthcare providers to ensure care plans are followed Develop, review, and update care plans based on patient needs, physician orders, and staffing availability Schedule and assign nurses, CNAs, and home health aides, ensuring appropriate skill mix and coverage Monitor quality of care through check-ins, documentation review, and timely follow-up on concerns Maintain accurate, timely documentation in electronic systems in line with agency and regulatory standards Educate patients, families, and caregivers on care plans, safety procedures, and available resources Collaborate with office staff to resolve staffing gaps, urgent needs, and client service issues Support compliance with state, federal, and payer regulations, including documentation and reporting requirements Contribute to a collaborative, caregiver-focused culture emphasizing compassion, reliability, and professionalism Care coordination Healthcare operations management Staff scheduling Patient assessment and triage Electronic health records (EHR) documentation Knowledge of home health regulations Case management Quality assurance and compliance Communication with patients and families Interdisciplinary team collaboration Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Active RN or LPN license in North Carolina preferred Certified Case Manager (CCM) or similar credential a plus BLS/CPR certification Experience in home health, hospice, or community health strongly preferred