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Technical Delivery Manager

L6

virtual vocationsDenver, COtoday
Owning the technical relationship for a small portfolio of clients, the full-time Technical Delivery Manager will engage directly with customers to provide practical technical guidance, manage platform health, and oversee hands-on delivery while working remotely across Canada and the US.
Key responsibilities: Manage customer relationships by understanding business objectives and providing tailored technical guidance Oversee platform direction, including configuration, upgrades, and improvement recommendations based on customer needs Lead technical delivery efforts, ensuring high-quality outcomes while maintaining efficient engagement processes Required qualifications: Six or more years of hands-on experience with ServiceNow at a senior level Strong technical depth in scripting, integrations, data models, and process design Proven ability to navigate business processes and effectively communicate with both technical and non-technical stakeholders Experience in managing delivery fluency and maintaining engagement on live accounts Demonstrated commercial awareness regarding the impact of delivery decisions on account health
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Apply now (opens in a new tab)

Level

LeadL6

Location

Denver, CO

Occupation

Information Technology Project Managers

Industry

Computer Systems Design Services

Posted

today

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