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Journeyman SLA Analyst

L5

virtual vocationsDenver, CO4 days ago

Occupations

Management AnalystsBusiness Operations Specialists, All OtherComputer Systems Analysts

Industries

Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesOther Scientific and Technical Consulting Services
To lead performance measurement and operational analytics for the USMEPCOM ENLIST program, the full-time remote Journeyman SLA Analyst will develop key performance indicators, manage service-level agreements, and provide actionable insights to improve service quality and efficiency.
Key responsibilities: Develop and maintain key performance indicators, service-level agreements, and related performance measures Collect and analyze service-performance data to identify trends, risks, and opportunities for improvement Produce dashboards and reports to provide visibility into service health and performance metrics
Required qualifications: Active Secret clearance or higher Bachelor's degree in Information Systems, Business Analytics, Statistics, Information Technology, or a related field Minimum of 5 years of relevant professional experience
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Apply now (opens in a new tab)

Level

SeniorL5

Location

Denver, CO

Occupation

Management Analysts

Industry

Administrative Management and General Management Consulting Services

Posted

4 days ago

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