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Outreach and Engagement Manager

L7

virtual vocationsDenver, COtoday

Occupations

Social and Community Service ManagersMedical and Health Services ManagersSales Managers

Industries

All Other Outpatient Care CentersAdministration of Public Health ProgramsAll Other Miscellaneous Ambulatory Health Care Services
Managing and motivating a team of outreach specialists, the full-time Outreach and Engagement Manager will drive enrollment and activation KPIs through effective coaching and supervision, working remotely during evening hours.
Key responsibilities: Lead and manage a team of outreach specialists, providing training and coaching to achieve enrollment KPIs Analyze outreach performance metrics to identify trends and improve key KPIs, including enrollments and customer acquisition cost Ensure compliance with healthcare regulations and guidelines in all outreach activities while fostering a supportive team environment
Required qualifications: Bachelor's degree in healthcare management, public health, or a related field Proven experience in healthcare management, particularly in outbound calling and proactive outreach Strong knowledge of Medicaid policies and value-based care Demonstrated leadership abilities with experience in managing teams Familiarity with healthcare software systems and customer relationship management (CRM) tools
Apply now (opens in a new tab)
Apply now (opens in a new tab)

Level

ManagerL7

Location

Denver, CO

Occupation

Social and Community Service Managers

Industry

All Other Outpatient Care Centers

Posted

today

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