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Life and Health Licensed Member Advocate

L4

virtual vocationsDenver, COyesterday
Supporting client needs as a full-time Life and Health Licensed Member Advocate, the candidate will manage incoming inquiries, conduct research to resolve issues, and collaborate with team members to enhance member service in a remote work environment.
Key responsibilities: Answer incoming calls and perform outreach to build rapport with clients and members regarding their questions and issues Conduct research to identify issues and solutions, communicating with providers and insurance carriers as necessary Log member interactions and collaborate with the service team to ensure effective communication and resolution of issues
Required qualifications: High school diploma or equivalent 3 to 5 years of experience in a service or call center environment Working knowledge of employee benefits and the insurance industry Ability to read and interpret insurance contracts and plan documents Current life and health license preferred
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Apply now (opens in a new tab)

Level

MidL4

Location

Denver, CO

Occupation

Customer Service Representatives

Industry

All Other Insurance Related Activities

Posted

yesterday

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