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Director of Client Management

L7

virtual vocationsDenver, COtoday

Occupations

General and Operations ManagersSales ManagersArchitectural and Engineering Managers

Industries

Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesComputer Systems Design Services
To drive strategic growth and enhance client services, the full-time Director of Client Management will establish client feedback processes, analyze market trends, and collaborate with cross-functional teams to develop actionable product strategies and service improvements in a remote environment.
Key responsibilities: Establish and maintain a structured Voice of the Client process to capture feedback and emerging requirements Analyze client feedback to identify recurring needs and opportunities for service expansion across the portfolio Partner with Product and Technology leaders to translate client and market requirements into product strategies and enhancements
Required qualifications: Bachelor's degree or equivalent combination of education and experience 7+ years of progressive leadership experience in client management or related fields Proven ability to identify and enable growth opportunities, including cross-sell and upsell strategies Strong expertise in synthesizing client feedback into actionable product and service strategies Demonstrated success in aligning product roadmaps with client needs and market demand
Apply now (opens in a new tab)
Apply now (opens in a new tab)

Level

ManagerL7

Location

Denver, CO

Occupation

General and Operations Managers

Industry

Administrative Management and General Management Consulting Services

Posted

today

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