To support the finance department, the full-time Billing Collection Representative will resolve unpaid insurance accounts by contacting insurance companies and developing relationships with payer representatives, with occasional onsite requirements in Akron.
Key responsibilities:
Develop positive relationships with payer representatives to ensure timely collection of accounts
Investigate and resolve issues related to pended claims, including appeals and provider credentialing
Accurately post resolutions to accounts and maintain provider manuals for assigned insurance carriers
Required qualifications:
High school diploma or equivalent; Bachelor's Degree preferred
Medical Billing Certificate preferred
Minimum of 1 year of relevant experience required; 5 years preferred
Experience in processing and billing physician claims, including CPT and ICD coding knowledge
Proficiency in MS Office, with Epic experience preferred